Feedback - JTRAN

Name

Contact phone number

Date of incident

Time of incident

Bus number

Direction/location of incident

Operator name

Fixed route issuesPassing by passenger(s)Wheelchair securement devicesWheelchair ramp malfunctionDiscourteous operator30-minutes delay-receiving alternative transportationOperator failure to request alternative transportationOperator failure to cycle liftOperator failure to secure rider/wheelchair in the busOperator failure to appear Access telephone reservations Inadequate serviceRunning late/earlyOperating off the routeOther (describe in statement)Select all that apply.

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