Contact information
Christine Welch
Deputy Director of Transportation
Phone: 601-960-1909
Email: cwelch@jacksonms.gov
Marilyn Guice
JTRAN Federal Grants Manager
Phone: 601-960-0864
Email: mguice@jacksonms.gov
For Paratransit reservations
Phone: 601-952-1000, Option 2
TDD/TTY: 711 through Mississippi Relay Service
See Paratransit page for more information.
For customer service
Phone: 601-952-1000, option 1
Feedback: 601-326-5417, transitstaff@city.jackson.ms.us
Fax: 601-326-5416
City of Jackson ADA Coordinator
Phone: 601-960-1887
JTRAN Main Office
1785 Hwy 80 W, Jackson, MS 39204
Monday – Friday: 8 a.m. to 4:30 p.m.
JTRAN Customer Service Office
Union Station, 300 W Capitol St, Jackson, MS 39207
Monday – Friday: 7 a.m. to 6 a.m.
Saturday: 8 a.m. to 5 p.m.